🔐 Privacy Policy

Effective Date: August 1, 2023

This privacy policy describes how Fun Booking collects, uses, and shares personal information when you use our platform. By using our platform, you agree to the terms of this privacy policy.

1- Information We Collect

Fun Booking collects the following personal information based on your choice when you register for an account: email address, phone number, Google account, or Apple ID. We use this information to identify you as a user of our platform, to communicate with you about your bookings, and to send you marketing messages about our products and services. We do not store payment card details on our servers.

2- How Information is Used

We use the personal information you provide to facilitate your use of our platform, including processing bookings and payments, and to enhance your overall experience. We retain your personal information as long as you have an active account with us. If you delete youraccount, we will delete your personal information from our servers, except as required by law.

3- Payment Processing

We use a third-party payment processor, Thawani Technologies LLC, to process payments made through Fun Booking. Thawani Technologies LLC collects and processes your payment information in accordance with their privacy policy, which can be found at Thawani Privacy Policy.

4- Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide services to you, such as processing payments and facilitating bookings.

5- Data Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no system can be completely secure, and we cannot guarantee the security of your personal information.

6- Types of Services

Fun Booking enables you to book services for football playgrounds and Padel courts.

7- Cookies and Tracking

We do not use cookies or other tracking technologies on our platform.

8- Refund Policy

Fun Booking offers a refund policy based on the cancellation time frame provided below:

• If you cancel your booking at least 5 hours before the scheduled appointment time, you are eligible for a full refund.
• If you cancel within 5 hours of the scheduled appointment time, you will be charged half of the total booking amount, and the remaining half will be refunded to you.
• Please note that the refund will be processed using the original payment method and it may take a certain amount of time to reflect in your account depending on your bank or payment provider.
• If you have any questions or concerns regarding our refund policy, please contact us at info@funbooking.store.

9- User Controls

You can access and update your personal information by logging into your account. If you would like to delete your account from the settings, this will result in the permanent deletion of your personal information from our servers.

 

10- Ownership and Contact Information

Fun Booking is owned by HASSAN KHAMIS ZAHRAN ALHARRASI TRD company. Our contact email is info@funbooking.store.

11- Governing Law

This privacy and policy document will be enforced by the laws of the Sultanate of Oman.

12- Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our information practices. If we make any material changes, we will notify you.